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00083 - How do we re-engage with MB Software after lapsing on Annual Software Maintenance? (60)
You likely have already purchased a perpetual license for the Workload Performance Series software. You are entitled to use this software (without support or software updates) indefinitely. To receive support and get current with our v7.0 software, you need to be current with an Annual Software Maintenance Agreement. The cost associated with this will depend upon a few factors. How many years has the software maintenance lapsed? How many systems/LPARs are we talking about? Are there currently any promotions from MB Software to incentivize timely action?

Our Annual Software Maintenance Agreement includes the following:

1) quarterly application performance reviews via conference, Internet and green-screen
2) telephone and email support
3) monthly Performance PLUS news letter
4) online webcasts, white papers, User's Guide, green-screen cursor sensitive help
5) optional hosting of performance data in secured area of our web site or locally on your server
6) free analysis and recommendations based on hosted performance data on an as-needed basis
7) Online Discussion Group

To get going again, just click on a "Free 30 Day Trial" link and follow the procedure. A lot has changed with our v7.0 software. Many new online and conference services are now included at no additional charge. This version of the software was a complete re-design, re-write and re-documentation. Many new performance issues can be addressed with this release compared to prior versions.